All orders with a value over £99 will be delivered free in the UK. Orders with a value less than £99 will be subject to a standard delivery charge of £6.00. All prices you see on site are inclusive of VAT. All special offer prices are subject to the same conditions, unless clearly stated otherwise.
We aim to dispatch your blinds as soon as possible, with lead times for roller blinds currently 7 working days and 10 working days for all other blind designs.
Track your order
Our shipping service is carried out by UPS (United Parcel Service Inc.), which is a leading provider of transportation, logistics, capital and e-commerce services. Once your order has been shipped, you will receive an email from the delivery provider containing your shipping status. This allows you to track your Powered Blinds order.
With all our non made-to-measure products, such as remote controls and accessories from Somfy, you have a period of 14 days after you receive your order to decide if you want to keep it. If you wish to return an item, you will be required to pay the return postage. The full purchase price of your item will be refunded to the card or PayPal details in which you made the order within 30 days.
If any product within your Powered Blinds order arrives damaged or faulty, or if it develops a fault within the warranty period, then we will provide a replacement or refund for the damaged/faulty product in question. You must notify us of any faulty, damaged or missing products within 7 working days from receipt of the delivery of your order.
We are sorry that we are not able to accept returns on any of our made to measure blinds that are not faulty or damaged. If, for whatever reason, you are unhappy with your blinds, please contact us and we will do what we can do resolve any issues.
+0800 014 6123 (landline) 8am – 10pm Mon to Sun
0345 031 7897 (mobiles) 8am – 10pm Mon to Sun
Make the most of My Account
With My Account, you can check your orders, re-order items, amend your personal details and even leave product reviews.
Please note, you won’t be able to change your billing or shipping address for orders already placed. If you need to do so, please contact us and we will make the amendments on your behalf.